Case Study: Contract Logistics - Supply & Demand Designs Nordic

Case Study: Contract Logistics

SDD Nordic Case Study - Swap Solution

The Company

A world leading manufacturer of projectors and monitors.

The Challenge

  • Offer a total logistics solution performing transports of products from a central European hub with delivery to end-customers located in Russia and Eastern Europe.
  • Make efficiency improvements to the distribution setup eliminating waiting time at the Russian border and ensure on time delivery at all times to customers in Russia and Eastern Europe.
  • Reduce overall costs in the total logistics solution.
  • Provide daily feedback in a web based IT system.

The Solution

  • SDD Nordic established a European central hub in The Netherlands and offered a logistics solution combining ocean and road transport to the end-customers located in Russia and Eastern Europe.
  • The transportation times for the LTL shipments were reduced by a third
  • During the implementation period SDD Nordic successfully eliminated the waiting time at the Russian border.
  • The total transportation costs were reduced by optimizing the carrier selection on the ocean and road transport
  • SDD Nordic’s unique web based IT system provided total visibility from door to door.

The Results

During the first month of operation SDD Nordic reached an overall performance of 99.9%.

By introducing a regional help desk, SDD Nordic supports all customers with their transportation inquiries and offer status feedback on daily basis improving customer satisfaction for our customers’ customers.

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